AltaPoint: Pricing, Reviews, and Alternatives

AltaPoint: Pricing, Reviews, and Alternatives

AltaPoint is an electronic health records system designed to be fast, user-friendly, and affordable, making it an ideal practice management solution for growing practices. In this article, we'll share the key facts you need to know about AltaPoint to help you make an informed decision on the right EMR for you.

How much does AltaPoint cost?

Pricing information for AltaPoint isn't currently available. To get pricing details, it's best to contact AltaPoint directly. However, based on industry knowledge, we can provide rough estimates for different healthcare settings and sizes:


  • Small Hospitals (up to 100 beds): Estimated Cost: $800,000 - $1.8 million initial setup, plus $300,000 - $600,000 annually for maintenance and support.
  • Medium Hospitals (100 - 500 beds): Estimated Cost: $1.8 - $6 million initial setup, plus $600,000 - $1 million annually.
  • Large Hospitals (over 500 beds): Estimated Cost: Not typically targeted by AltaPoint due to their focus on smaller practices.

Specialty Groups and Clinics

  • Small Clinics (1-10 providers): Estimated Cost: $100,000 - $300,000 initial setup, plus $50,000 - $150,000 annually.
  • Medium Specialty Groups (10-50 providers): Estimated Cost: $300,000 - $1 million initial setup, plus $150,000 - $400,000 annually.
  • Large Specialty Groups (over 50 providers): Estimated Cost: AltaPoint may not typically target this segment, but estimated costs could range from $1 - $3 million initial setup, plus $400,000 - $800,000 annually.

Primary Care Practices

  • Small Practices (1-3 providers): Estimated Cost: $50,000 - $200,000 initial setup, plus $30,000 - $100,000 annually.
  • Medium Practices (4-10 providers): Estimated Cost: $200,000 - $500,000 initial setup, plus $100,000 - $200,000 annually.
  • Large Practices (over 10 providers): Estimated Cost: $500,000 - $1 million initial setup, plus $200,000 - $400,000 annually.

Benefits and differentiators AltaPoint

While AltaPoint has many applications, three key areas are especially noteworthy:

  • Advanced E-Prescribing Capabilities: AltaPoint features an e-prescribe function, allowing physicians to send prescriptions and refills to over 70,000 pharmacies nationwide. This includes access to drug reference, decision support, patient education, drug interaction, and formularies, enhancing prescription accuracy and convenience.
  • Mobile Accessibility: With its mobile application available for both Android and iOS devices, AltaPoint ensures that physicians can access clinical data from anywhere. The app allows viewing appointments, contacting patients, e-prescribing, uploading photos and images, capturing charges, and accessing Google Maps directly from the patient record.
  • Revenue Cycle Management (RCM) Module: The RCM module in AltaPoint aids in billing and claim management, ensuring faster turnover and greater claim approvals. It authenticates claims and tracks them for reimbursement, providing critical insights into practice statistics like daily patient count, billable work, and daily revenue.

Scenarios where AltaPoint is a good choice

AltaPoint EMR shines in a few specific scenarios. It's particularly well-suited for small to medium-sized practices that require a user-friendly and affordable EMR system to manage their growing patient base. For practices that prioritize ease of use and quick implementation, AltaPoint's intuitive interface and streamlined features make it an excellent choice. Additionally, healthcare organizations that value cost-effectiveness without sacrificing essential functionalities will find AltaPoint's EMR to be a practical and efficient solution.

Scenarios where AltaPoint may not be a good choice

For large hospitals and healthcare systems that require extensive customization and integration with other software, AltaPoint's EMR might not be the best fit. These organizations often need a more robust and flexible EMR solution to handle their complex workflows and diverse departments, which AltaPoint may not be able to accommodate as effectively as other EMR systems. Healthcare organizations that prioritize advanced analytics and data-driven decision-making might find AltaPoint's EMR lacking in this area. Lastly, organizations that require a high level of interoperability with other healthcare systems, even those not using the same EMR, might find AltaPoint's EMR less ideal.

In conclusion, while AltaPoint's EMR is well-suited for small to medium-sized practices that prioritize ease of use and affordability, it may struggle to meet the needs of larger organizations with complex workflows, advanced data analysis requirements, and a strong emphasis on interoperability.

Reviews of AltaPoint

Users on G2 have given AltaPoint an overall rating of 4.5 out of 5. Below, we've summarized some of their key pros and cons of the platform.

Positives in AltaPoint's Reviews

  • Easy to Use: Users praise AltaPoint for its ease of use, with one reviewer describing it as the best veterinary software they have worked with.
  • Appointment Scheduling: AltaPoint is commended for making it easy to schedule patient appointments and organize patient profiles.
  • Comprehensive Healthcare Management: Users appreciate that AltaPoint covers a wide range of healthcare management aspects, including reports, invoicing and billing, appointments, and tasks.

Negatives in AltaPoint's Reviews

  • Occasional Glitches and Bugs: Some users experienced minor issues with the software, but overall found it to be a valuable tool.
  • Cost and Resource Intensiveness: A few reviews highlighted that implementing and maintaining ModMed can be resource-intensive, requiring substantial internal employee involvement and training.
  • Limited Customization in Certain Areas: There were mentions of limitations in health maintenance options and difficulties in certain customizations.

Alternatives to AltaPoint

For the three less ideal scenarios mentioned earlier, we recommend two alternative EMRs for each scenario.

Large hospitals and healthcare systems require extensive customization and integration

  • Cerner: Cerner is a well-established EMR system that offers extensive customization options and integration capabilities, making it a suitable choice for large hospitals and healthcare systems with complex workflows and diverse departments.
  • Allscripts: Allscripts provides a comprehensive suite of healthcare IT solutions, including robust EMR systems that can be tailored to meet the unique needs of large healthcare organizations, ensuring seamless integration with other software and systems.

Healthcare organizations prioritizing advanced analytics and data-driven decision-making

  • Epic: Epic's Cosmos database offers large-scale data analysis and research capabilities, enabling healthcare organizations to leverage data insights for improved patient care and outcomes.
  • IBM Watson Health Merge: IBM Watson Health Merge combines advanced analytics with artificial intelligence to provide healthcare organizations with powerful tools for data-driven decision-making and improved patient care.

Organizations requiring a high level of interoperability with other healthcare systems

  • Meditech: Meditech's EMR system offers strong interoperability features, allowing healthcare organizations to seamlessly share data and communicate with other systems, even those not using the same EMR.
  • NextGen Healthcare: NextGen Healthcare's EMR solutions are designed with interoperability in mind, ensuring smooth data sharing and communication between different healthcare systems and providers.

How you can use Tennr to get the most out of your EMR

At Tennr, we understand the challenges that come with using an EMR like AltaPoint. That's where we come in! While we're not an EMR ourselves, we excel at integrating with them to automate those pesky repetitive tasks that bog down your team and your business. Our goal is to streamline your processes, making life a little easier so you can focus more on patient care.

Opportunities for automating EMR tasks

Here are a couple of places in AltaPoint where bringing in Tennr could really help. Check out Tennr and sign up today to explore how we can help you!

Inbound Referrals

We can streamline how you handle incoming referrals in AltaPoint. It uses AI to pull patient details and then RPA (robotic process automation) to set up new patient profiles and book appointments. This not only saves time but also cuts down on those tedious data entry mistakes. Here’s a quick demo of how we do this at Tennr! 👇🏾

Explanation of Benefits (EOB) Processing

We also simplify the process of managing incoming EOB (Explanation of Benefits) documents in AltaPoint. It efficiently identifies essential information, such as claim numbers and CPT codes, and seamlessly integrates these payments into the EMR. This enables quicker processing and reduces concerns about inaccuracies in payment details.

Patient scheduling

Small to mid-sized healthcare providers often struggle with managing unstructured external referrals, while larger ones grapple with patient scheduling inefficiencies, especially for follow-up procedures. Tennr addresses this by automating the process using patient demographics. For instance, it sends casual messages with booking links to younger patients and morning calls to older ones, effectively reducing friction and enhancing patient engagement for streamlined scheduling.