ChiroTouch: Pricing, Reviews, and Alternatives

ChiroTouch: Pricing, Reviews, and Alternatives

ChiroTouch is a chiropractic scheduling software and practice management system designed to make managing your practice easier. It has features like seamless patient flow, HIPAA-compliant documentation, and the ability to manage your practice from anywhere. In this article, we'll share the key facts you need to know about ChiroTouch to help you make an informed decision on the right EHR for you.

How much does ChiroTouch cost?

Pricing information for ChiroTouch is available, with plans starting at $159 per month. Additional fees may apply for installation, training, and data conversion. An Advanced plan is also available for more features. Both plans include 24/7 customer support and regular software updates. Here are our estimations based on common industry standards:

Specialty Groups and Clinics (Chiropractic Clinics)

  • Small Clinics (1-10 providers): Estimated Cost: Approximately $500 - $1,000 per provider per month, totaling about $6,000 - $12,000 annually per provider.
  • Medium Specialty Groups (10-50 providers): Estimated Cost: Volume discounts may apply. Annual costs could range from $60,000 - $500,000, depending on the number of providers and features required.
  • Large Specialty Groups (over 50 providers): Estimated Cost: Custom pricing typically required. Annual costs could exceed $500,000, varying based on the scale of the clinic and specific needs.

Benefits and differentiators ChiroTouch

While ChiroTouch has many applications, three key areas are especially noteworthy:

  • Data Security and Compliance: ChiroTouch ensures data security with cloud hosting and is compliant with HIPAA regulations, thus providing a secure environment for patient data.
  • SOAP Notes Efficiency: The software enables the creation of SOAP notes in seconds, using touch-screen macros, thereby saving considerable time for healthcare providers.
  • Appointment Management: It facilitates scheduling and managing appointments electronically, and also includes features for sending automatic appointment reminders.

Scenarios where ChiroTouch is a good choice

ChiroTouch's EMR shines in several scenarios as well. It's particularly effective for chiropractic practices, as it's specifically designed to cater to their unique needs and streamline their operations. For small to medium-sized practices, ChiroTouch's affordable pricing and ease of use make it an attractive option. Additionally, practices that prioritize seamless patient flow and HIPAA-compliant documentation will find ChiroTouch's features to be highly beneficial in managing their day-to-day tasks.

Scenarios where ChiroTouch may not be a good choice

For large healthcare organizations with multiple departments and complex workflows, ChiroTouch's EMR may not be the best fit. Its focus on chiropractic practices means it may lack the comprehensive features and customizability required to handle the diverse needs of a large hospital or multi-specialty clinic. Additionally, ChiroTouch's EMR may not be ideal for healthcare organizations that prioritize advanced interoperability with other systems. While ChiroTouch does offer some interoperability features, it may not be as robust as other EMR systems that are specifically designed for seamless data exchange across various healthcare systems and platforms. Lastly, ChiroTouch's EMR may not be suitable for practices that require extensive patient engagement features beyond the basics. While ChiroTouch does offer some patient engagement tools, it may not be as comprehensive as other EMR systems that focus on providing a wide range of patient engagement options, such as telehealth and advanced patient portals.

Given ChiroTouch's strengths in catering to chiropractic practices and providing seamless patient flow and HIPAA-compliant documentation, it's understandable that it may not be the best choice for large, complex healthcare organizations or those requiring advanced interoperability and patient engagement features. Its focus on simplicity and affordability may make it less suitable for handling the diverse and intricate needs of these scenarios.

Reviews of ChiroTouch

Users on G2 have given ChiroTouch an overall rating of 3.6 out of 5. Below, we've summarized the pros and cons of the EMR as discussed in previous sections.

Positives in ChiroTouch's Reviews

  • Customization and Integration: Users appreciate ChiroTouch's ability to customize charting features and integrate patient information from various sources, enhancing the care coordination process.
  • Patient Engagement Tools: ChiroTouch offers some patient engagement tools, although not as comprehensive as other EMR systems, which can still be beneficial for chiropractic practices.
  • User-Friendly Interface: ChiroTouch is known for its ease of use and user-friendly interface, making it an attractive option for small to medium-sized practices.

Negatives in ChiroTouch's Reviews

  • Complexity and Learning Curve: Some users pointed out that ChiroTouch's complexity and extensive features can make it relatively difficult to learn and navigate, particularly for new users.
  • Cost and Resource Intensiveness: A few reviews highlighted that implementing and maintaining ChiroTouch can be resource-intensive, requiring substantial internal employee involvement and training.
  • Limited Customization in Certain Areas: There were mentions of limitations in health maintenance options and difficulties in certain customizations.

Alternatives to ChiroTouch

For those scenarios where ChiroTouch may not be the best fit, we recommend exploring alternative EMR systems that cater to the specific needs of large healthcare organizations, advanced interoperability, and comprehensive patient engagement features. Here are two EMR alternatives for each of the less ideal scenarios:

Large healthcare organizations

  • Cerner is a well-known EMR system that caters to the complex needs of large hospitals and multi-specialty clinics, offering a wide range of features and customizability to handle diverse workflows.
  • Allscripts is another EMR system designed for large healthcare organizations, providing a comprehensive suite of solutions to manage various aspects of patient care and administrative tasks.

Advanced interoperability

  • Athenahealth is an EMR system that focuses on seamless data exchange across various healthcare systems and platforms, ensuring smooth communication and coordination between providers.
  • NextGen Healthcare offers robust interoperability features, allowing healthcare organizations to easily share patient information and collaborate with other providers, even those using different EMR systems.

Comprehensive patient engagement features

  • eClinicalWorks is an EMR system that provides a wide range of patient engagement options, including telehealth, advanced patient portals, and more, to enhance the patient experience.
  • Greenway Health offers a variety of patient engagement tools, such as customizable patient portals and telehealth solutions, to help healthcare organizations better connect with their patients.

How you can use Tennr to get the most out of your EMR.

At Tennr, we understand the challenges that come with using an EMR like ChiroTouch. That's why we're here to help. While we're not an EMR ourselves, we specialize in integrating with them to automate the repetitive tasks that can slow down your team and your business. Our goal is to streamline your processes, making things smoother so you can focus more on patient care.

Opportunities for automating EMR tasks.

Here are a couple of places in ChiroTouch where bringing in Tennr could really help. Check out Tennr and sign up today to explore how we can help you!

Inbound Referrals:

We can streamline how you handle incoming referrals in ChiroTouch. Tennr uses AI to pull patient details and then RPA (robotic process automation) to set up new patient profiles and book appointments. This not only saves time but also cuts down on those tedious data entry mistakes. Here's a quick demo of how we do this at Tennr! 👇🏾

Explanation of Benefits (EOB) Processing:

We also simplify the process of managing incoming EOB (Explanation of Benefits) documents in ChiroTouch. Tennr efficiently identifies essential information, such as claim numbers and CPT codes, and seamlessly integrates these payments into the EMR. This enables quicker processing and reduces concerns about inaccuracies in payment details.

Patient Scheduling:

Small to mid-sized healthcare providers often struggle with managing unstructured external referrals, while larger ones grapple with patient scheduling inefficiencies, especially for follow-up procedures. Tennr addresses this by automating the process using patient demographics. For instance, it sends casual messages with booking links to younger patients and morning calls to older ones, effectively reducing friction and enhancing patient engagement for streamlined scheduling.