DrChrono: Pricing, Reviews, and Alternatives

DrChrono: Pricing, Reviews, and Alternatives

DrChrono is an EHR software delivering a complete suite of healthcare functions on both mobile and desktop platforms. It simplifies various tasks by enabling patient engagement, streamlining clinical workflows, and easing medical billing. Moreover, as an Apple Mobility Partner with an award-winning API, DrChrono supports the progressive modernization of medical practice.

How much does DrChrono cost?

DrChrono doesn't list their prices online, so if you want the specifics, you can get a quote here. But, drawing from what's generally known in the industry, we can give you a rough idea of what it might cost:


  • Small Hospitals: Estimated Cost: $1.5 - $2.5 million initial setup, plus $500,000 - $800,000 annually.
  • Medium Hospitals: Estimated Cost: $2.5 - $10 million initial setup, plus $800,000 - $1.5 million annually.
  • Large Hospitals: Estimated Cost: $10 - $30 million initial setup, plus $1.5 - $3 million annually.

Specialty Groups and Clinics

  • Small Clinics: Estimated Cost: $200,000 - $500,000 initial setup, plus $100,000 - $250,000 annually.
  • Medium Specialty Groups: Estimated Cost: $500,000 - $2 million initial setup, plus $250,000 - $600,000 annually.
  • Large Specialty Groups: Estimated Cost: $2 - $5 million initial setup, plus $600,000 - $1.2 million annually.

Primary Care Practices

  • Small Practices: Estimated Cost: $100,000 - $300,000 initial setup, plus $50,000 - $150,000 annually.
  • Medium Practices: Estimated Cost: $300,000 - $700,000 initial setup, plus $150,000 - $300,000 annually.
  • Large Practices: Estimated Cost: $700,000 - $2 million initial setup, plus $300,000 - $600,000 annually.

Rural Health Centers and Community Clinics

  • Small Centers: Estimated Cost: $150,000 - $400,000 initial setup, plus $75,000 - $200,000 annually.
  • Medium Centers: Estimated Cost: $400,000 - $1 million initial setup, plus $200,000 - $400,000 annually.
  • Large Centers: Estimated Cost: $1 - $3 million initial setup, plus $400,000 - $800,000 annually.

Other Healthcare Facilities

  • Small Facilities: Estimated Cost: $200,000 - $500,000 initial setup, plus $100,000 - $250,000 annually.
  • Medium Facilities: Estimated Cost: $500,000 - $1.5 million initial setup, plus $250,000 - $500,000 annually.
  • Large Facilities: Estimated Cost: $1.5 - $4 million initial setup, plus $500,000 - $1 million annually.

Benefits and differentiators DrChrono

While DrChrono has many applications, three key areas are especially noteworthy:

  • Fully Integrated EHR Platform: DrChrono offers a comprehensive EHR system that integrates EMR, patient engagement, and medical billing software. It supports clinical workflows, telehealth appointments, and revenue management, accessible via iPhone, iPad, or web, without needing to leave the EHR app.
  • Standout Functionality: Its telehealth capabilities are noted for simplicity and effectiveness. The platform's performance analytics are comprehensive and customizable, allowing practices to focus on key performance indicators. Additionally, its API feature offers a higher level of customization compared to similar platforms.
  • Intuitive Interface with Learning Curve: While DrChrono’s interface is user-friendly, it covers a range of features that may require some learning. The ease of using a patient chart that contains all patient information is noteworthy. The platform also provides support through account managers for any assistance needed.

Scenarios where DrChrono is a good choice

DrChrono's EMR excels in various situations. It's especially advantageous for small to medium-sized practices that require a user-friendly, mobile-first solution to streamline their workflows and improve patient engagement. For practices that prioritize customization, DrChrono's adaptable medical forms and templates allow for a tailored experience that meets their unique needs. Additionally, healthcare providers who value seamless integration with Apple devices will find DrChrono's partnership with Apple and its award-winning API to be a significant benefit.

Scenarios where DrChrono may not be a good choice

For large hospitals with intricate workflows and interoperability needs, DrChrono's EMR might fall short. The sophisticated needs of these places might outgrow the simpler, mobile-first design of DrChrono. Concerning device compatibility, DrChrono is less ideal for organizations heavily reliant on non-Apple devices as it's an Apple Mobility Partner. Lastly, for those seeking advanced analytics capabilities, DrChrono might be lacking, unlike more robust systems like Epic's Cosmos database.

So, while DrChrono holds strengths in accessible design and Apple optimization, it might not meet the requirements of organizations dealing with complex operations, non-Apple devices, or needing extensive analytics. In such instances, a more versatile EMR system may be preferred.

Reviews of DrChrono

Users on G2 have given DrChrono an overall rating of 3.6 out of 5. Below, we've summarized some of the key pros and cons of the platform.

Positives in DrChrono's Reviews

  • Ease of Customization and Integration: Users appreciate DrChrono's ability to customize charting features and integrate patient information from various sources, enhancing the care coordination process.
  • Patient Engagement Tools: The MyChart feature in DrChrono, which allows patients to view their medical information, schedule appointments, and communicate with doctors, is particularly praised for enhancing patient engagement.
  • User-Friendly Interface: Several users noted DrChrono's user-friendly interface, with some mentioning its intuitiveness and ease of navigation, even for first-time users.

Negatives in DrChrono's Reviews

  • Complexity and Learning Curve: Some users pointed out that DrChrono's complexity and extensive features can make it relatively difficult to learn and navigate, particularly for new users.
  • Cost and Resource Intensiveness: A few reviews highlighted that implementing and maintaining DrChrono can be resource-intensive, requiring substantial internal employee involvement and training.
  • Limited Customization in Certain Areas: There were mentions of limitations in health maintenance options and difficulties in certain customizations.

Alternatives to DrChrono

For organizations that find DrChrono less ideal in certain scenarios, we've compiled a list of alternative EMR systems that might better suit their needs. Here are two alternatives for each of the three less ideal scenarios:

Large hospitals with complex workflows:

  • Cerner: Cerner's EMR system is designed to handle the complexities of large hospitals, offering a comprehensive suite of solutions that can be tailored to meet the specific needs of various healthcare settings.
  • MEDITECH: MEDITECH's EMR system is another option for large hospitals, providing a robust and scalable solution that can accommodate the intricate workflows and interoperability requirements of these organizations.

Organizations relying on non-Apple devices:

  • athenahealth: athenahealth's cloud-based EMR system is platform-agnostic, making it a suitable choice for organizations that rely on a mix of devices, including non-Apple ones.
  • Greenway Health: Greenway Health's EMR system offers compatibility with various devices and platforms, ensuring that healthcare providers can access and manage patient information regardless of their preferred device.

Organizations requiring advanced analytics and research capabilities:

  • Allscripts: Allscripts' EMR system includes advanced analytics and research tools, such as population health management and precision medicine solutions, making it a suitable choice for organizations that prioritize data-driven insights.
  • eClinicalWorks: eClinicalWorks' EMR system offers a range of analytics and reporting features, including population health management and risk stratification tools, to help organizations make informed decisions based on data analysis.

How you can use Tennr to get the most out of your EMR.

At Tennr, we understand the challenges that come with using an EMR like DrChrono. That's where we come in. While we're not an EMR ourselves, we excel at integrating with them to automate those repetitive tasks that can slow down your team and your business. Our goal is to streamline your processes, making things smoother so you can focus more on patient care.

Opportunities for automating EMR tasks.

Here are a couple of places in DrChrono where bringing in Tennr could really help. Check out Tennr and sign up today to explore how we can help you!

Inbound Referrals:

We can streamline how you handle incoming referrals in DrChrono. It uses AI to pull patient details and then RPA (robotic process automation) to set up new patient profiles and book appointments. This not only saves time but also cuts down on those tedious data entry mistakes. Here's a quick demo of how we do this at Tennr! 👇🏾

Explanation of Benefits (EOB) Processing:

We also simplify the process of managing incoming EOB (Explanation of Benefits) documents in DrChrono. It efficiently identifies essential information, such as claim numbers and CPT codes, and seamlessly integrates these payments into the EMR. This enables quicker processing and reduces concerns about inaccuracies in payment details.

Patient scheduling:

Small to mid-sized healthcare providers often struggle with managing unstructured external referrals, while larger ones grapple with patient scheduling inefficiencies, especially for follow-up procedures. Tennr addresses this by automating the process using patient demographics. For instance, it sends casual messages with booking links to younger patients and morning calls to older ones, effectively reducing friction and enhancing patient engagement for streamlined scheduling.