EHR 24-7: Pricing, Reviews, and Alternatives

EHR 24-7: Pricing, Reviews, and Alternatives

EHR 24-7 is an electronic health records system designed to streamline healthcare tasks and improve overall efficiency. It offers a range of features, such as managing patient records, simplifying hospital admissions, optimizing medical practice workflows, and organizing health plans. In this article, we'll share the essential facts you need to know about EHR 24-7.

How much does EHR 24-7 cost?

EHR 24/7 is priced at $39.95 per month per provider and encompasses all the features of Service Center and Practice Mate, plus additional tools like clinical charting.

Benefits and differentiators EHR 24-7

While EHR 24-7 has many applications, three key areas are especially noteworthy:

  • Customizable Workflows and Productivity Enhancement: EHR 24/7 allows medical practices to easily tailor workflows to their specific needs, leading to increased productivity for both staff and providers. This customization also extends to patient charting, with the ability to manage accounts, order and receive lab tests, and electronically prescribe medications.
  • Comprehensive Patient Charting: The system offers customizable SOAP Notes and documentation management, improving ordering efficiencies. This level of detailed and customizable patient charting supports thorough and accurate medical record keeping.
  • Integration Capabilities: The system integrates seamlessly with both native and third-party modules, creating an uninterrupted flow of data and supporting continuity of care. This level of interoperability is crucial for modern medical practices.

Scenarios where EHR 24-7 is a good choice

EHR 24-7's EMR shines in a few specific scenarios. It is particularly well-suited for small to medium-sized healthcare facilities that require a streamlined and user-friendly system to manage their daily operations and patient care. For specialty clinics, EHR 24-7's customizable features and modules allow for tailored solutions that cater to the unique needs of each practice. Additionally, healthcare organizations that prioritize patient engagement and communication will find EHR 24-7's patient portal and messaging capabilities to be highly valuable in fostering strong patient-provider relationships.

Scenarios where EHR 24-7 may not be a good choice

For large hospitals with complex workflows and a need for extensive customization, EHR 24-7's EMR may not be the ideal choice. These organizations often require a more robust and comprehensive system to handle the intricacies of their operations, which EHR 24-7 may not be able to accommodate. Additionally, healthcare organizations that prioritize advanced interoperability and seamless data sharing across different systems might find EHR 24-7's capabilities lacking compared to other EMR solutions with more sophisticated interoperability features. Lastly, research-focused institutions that rely heavily on large-scale data analysis and insights may not find EHR 24-7's EMR suitable, as it may not offer the same level of data aggregation and research capabilities as some of its competitors.

While EHR 24-7 excels in providing streamlined and user-friendly solutions for small to medium-sized healthcare facilities, its limitations in handling complex workflows, advanced interoperability, and large-scale data analysis make it a less ideal choice for certain organizations with more demanding requirements.

Reviews of EHR 24-7

Users on G2 have given EHR 24-7 an overall rating of 3.9 out of 5. Below, we've summarized some of the key pros and cons of the platform.

Positives in EHR 24-7's Reviews

  • Comprehensive Patient Charting and Document Management: EHR 24-7 offers a range of features for managing patient information, including real-time access to patient data and customizable forms, which users find beneficial.
  • Seamless Integration with Office Ally Solutions: Users appreciate the ability to easily integrate EHR 24-7 with other Office Ally products, enhancing the overall functionality of their healthcare management systems.
  • User-Friendly Interface: EHR 24-7 is praised for its intuitive interface, which makes it easy for healthcare providers to navigate and manage patient care, even for first-time users.

Negatives in EHR 24-7's Reviews

  • Complexity and Learning Curve: Some users pointed out that EHR 24-7's complexity and extensive features can make it relatively difficult to learn and navigate, particularly for new users.
  • Cost and Resource Intensiveness: A few reviews highlighted that implementing and maintaining EHR 24-7 can be resource-intensive, requiring substantial internal employee involvement and training.
  • Limited Customization in Certain Areas: There were mentions of limitations in health maintenance options and difficulties in certain customizations.

Alternatives to EHR 24-7

If EHR 24-7 isn't the right fit for your practice, there are alternative EMR systems that may better suit your needs. Here are two recommendations for each of the three less ideal scenarios mentioned earlier:

  • Large hospitals with complex workflows:
  • Cerner: A comprehensive EMR solution that can handle the intricacies of large hospital operations, offering advanced customization and integration capabilities.
  • Allscripts: A robust EMR system designed for large healthcare organizations, providing extensive interoperability and data-sharing features.
  • Healthcare organizations prioritizing advanced interoperability:
  • Athenahealth: A cloud-based EMR solution with a strong focus on interoperability, enabling seamless data sharing across different healthcare systems.
  • Meditech: An EMR system offering advanced data exchange capabilities, allowing for efficient communication between various healthcare providers and systems.
  • Research-focused institutions relying on large-scale data analysis:
  • Epic: A leading EMR solution with a proprietary database, Cosmos, that enables large-scale data analysis and research for improved patient outcomes and healthcare insights.
  • IBM Watson Health: A data-driven EMR system that leverages artificial intelligence and advanced analytics to provide valuable insights for research-focused institutions.

How you can use Tennr to get the most out of your EMR

At Tennr, we understand the challenges that come with using an EMR like EHR 24-7. That's why we're here to help. While we're not an EMR ourselves, we excel at integrating with them to automate those repetitive tasks that can slow down your team and your business. Our goal is to streamline your processes, making things smoother so you can focus more on patient care.

Opportunities for automating EMR tasks

Here are a couple of places in EHR 24-7 where bringing in Tennr could really help. Check out Tennr and sign up today to explore how we can help you!

Inbound Referrals

We can streamline how you handle incoming referrals in EHR 24-7. Tennr uses AI to pull patient details and then RPA (robotic process automation) to set up new patient profiles and book appointments. This not only saves time but also cuts down on those tedious data entry mistakes. Here's a quick demo of how we do this at Tennr! 👇🏾

Explanation of Benefits (EOB) Processing

We also simplify the process of managing incoming EOB (Explanation of Benefits) documents in EHR 24-7. Tennr efficiently identifies essential information, such as claim numbers and CPT codes, and seamlessly integrates these payments into the EMR. This enables quicker processing and reduces concerns about inaccuracies in payment details.

Patient scheduling

Small to mid-sized healthcare providers often struggle with managing unstructured external referrals, while larger ones grapple with patient scheduling inefficiencies, especially for follow-up procedures. Tennr addresses this by automating the process using patient demographics. For instance, it sends casual messages with booking links to younger patients and morning calls to older ones, effectively reducing friction and enhancing patient engagement for streamlined scheduling.