Greenway Health: Pricing, Reviews, and Alternatives

Greenway Health: Pricing, Reviews, and Alternatives

Greenway Health is your go-to electronic health records system, designed to streamline healthcare operations. This system is tailored to simplify tasks in outpatient healthcare centers. In this article, we'll delve into the essential details about Greenway Health's EMR Intergy, helping you understand why it might be the perfect EHR choice for you.

How much does Greenway Health cost?

Pricing information for Greenway Health isn't currently available on their website. To get pricing details, it's best to contact Greenway Health directly. Based on industry knowledge, we can provide a rough idea of what it might cost:


  • Small Hospitals (up to 100 beds): Estimated Cost: $1.2 - $2 million initial setup, plus $400,000 - $700,000 annually for maintenance and support.
  • Medium Hospitals (100 - 500 beds): Estimated Cost: $2 - $8 million initial setup, plus $700,000 - $1.2 million annually.
  • Large Hospitals (over 500 beds): Estimated Cost: $8 - $25 million initial setup, plus $1.2 - $2.5 million annually.

Specialty Groups and Clinics

  • Small Clinics (1-10 providers): Estimated Cost: $150,000 - $400,000 initial setup, plus $80,000 - $200,000 annually.
  • Medium Specialty Groups (10-50 providers): Estimated Cost: $400,000 - $1.5 million initial setup, plus $200,000 - $500,000 annually.
  • Large Specialty Groups (over 50 providers): Estimated Cost: $1.5 - $4 million initial setup, plus $500,000 - $1 million annually.

Primary Care Practices

  • Small Practices (1-3 providers): Estimated Cost: $80,000 - $250,000 initial setup, plus $40,000 - $120,000 annually.
  • Medium Practices (4-10 providers): Estimated Cost: $250,000 - $600,000 initial setup, plus $120,000 - $250,000 annually.
  • Large Practices (over 10 providers): Estimated Cost: $600,000 - $1.5 million initial setup, plus $250,000 - $500,000 annually.

Note that these estimates may vary depending on customization, contract terms, volume discounts, ongoing costs, and financial assistance availability.

Benefits and differentiators Greenway Health

Greenway Health's Intergy stands out in the EMR market for several key reasons:

  • Advanced Interoperability and Research Contribution: Greenway Health excels in interoperability, linking various systems for enhanced data sharing, and contributing to clinical research and development in collaboration with partners like Vanderbilt University.
  • Integrated Practice Management Solutions: Another standout aspect of Intergy is its seamless integration with practice management tools. This integration streamlines both clinical and administrative tasks, creating a cohesive flow of information from patient scheduling to billing and clinical reporting.
  • API Integration and After-Sales Service: Greenway Health supports extensive API integrations and provides comprehensive after-sales service, ensuring a seamless user experience and ongoing support.

Scenarios where Greenway Health is a good choice

Greenway Health's EMR is the best option in several scenarios. It's particularly effective in ambulatory healthcare practices that require a cloud-based solution to streamline workflows and improve efficiency. For specialty-specific practices, Greenway Health's customizable features cater to the unique needs of each specialty, making it an ideal choice. Moreover, healthcare organizations that prioritize patient care and engagement will greatly appreciate Greenway Health's focus on simplifying processes and allowing practitioners to concentrate on their patients.

Scenarios where Greenway Health may not be a good choice

For small practices that don't require extensive customization, Greenway Health's EMR might be more than they need. These practices may find that the system's advanced features and specialty-specific options are unnecessary for their simpler workflows, making it a less ideal choice. Additionally, healthcare organizations that primarily focus on inpatient care might not benefit as much from Greenway Health's EMR, which is designed with ambulatory healthcare practices in mind. In this case, a more hospital-centric EMR system would be a better fit. Lastly, organizations prioritizing seamless integration with other software systems may find Greenway Health's EMR less appealing if it doesn't offer the desired level of compatibility with their existing tools and platforms.

While Greenway Health's EMR excels in ambulatory healthcare settings and offers extensive customization options, it may not be the best fit for smaller practices with simpler needs, inpatient-focused organizations, or those requiring seamless integration with other software systems.

Reviews of Greenway Health

Users on G2 have given Greenway Health's PrimeSuite an overall rating of 3.0 out of 5. Below, we've summarized some of their key pros and cons of the platform.

Positives in Greenway Health's Reviews

  • User-Friendly Interface: Greenway Health is praised for its ease of navigation and user-friendly design, making it accessible even for first-time users.
  • Customization and Integration: Users appreciate the ability to customize templates and the software's reliable data storage system, although some mention limited integration capabilities.
  • Patient Engagement Tools: The patient portal allows patients to access their medical information and communicate with healthcare providers, enhancing patient engagement.

Negatives in Greenway Health's Reviews

  • Complexity and Learning Curve: Some users pointed out that Greenway Health's complexity and extensive features can make it relatively difficult to learn and navigate, particularly for new users.
  • Limited Customization in Certain Areas: There were mentions of limitations in health maintenance options and difficulties in certain customizations.
  • Software Update Downtimes: Users noted inconveniences during software updates, particularly for night shift workers.

Alternatives to Greenway Health

If Greenway Health's EMR doesn't quite match your practice needs, don't worry – plenty of other EMR options are out there, each suited for different situations:

Small Practices Seeking Specialized Solutions:

  • AdvancedMD: A comprehensive, cloud-based EMR tailored for small to medium-sized practices, emphasizing ease of use and adaptability.
  • Nextech: Offers an integrated EMR and practice management system, specifically designed for specialties like dermatology, ophthalmology, and plastic surgery, catering to unique needs.

Inpatient-Focused Healthcare Organizations:

  • Cerner: Renowned for servicing both inpatient and outpatient settings, Cerner provides a versatile range of features and functionalities, adaptable to various healthcare environments.
  • Meditech: A popular choice for inpatient care, offering a comprehensive and integrated EMR solution, well-suited for hospitals and health systems seeking a robust platform.

Organizations Needing Enhanced Software Integration:

  • Athenahealth: Known for its cloud-based approach, Athenahealth focuses on interoperability and smooth integration with other healthcare software, ideal for practices requiring seamless connectivity.
  • eClinicalWorks: Provides robust integration capabilities, allowing for effective connection with various third-party applications and services, suitable for healthcare organizations looking for extensive interoperability.

How you can use Tennr to get the most out of your EMR.

At Tennr, we understand the challenges that come with using an EMR like Greenway Health. That's why we're here to help. While we're not an EMR ourselves, we specialize in integrating with them to automate the repetitive tasks that slow down your team and your business. Our goal is to streamline your processes, making things smoother so you can focus more on patient care.

Opportunities for automating EMR tasks.

Here are a couple of places in Greenway Health where bringing in Tennr could really help. Check out Tennr and sign up today to explore how we can help you!

Inbound Referrals:

We streamline the way you manage incoming referrals at Greenway Health with Tennr. Our AI extracts patient information, while RPA (robotic process automation) creates new patient profiles and schedules appointments. This approach not only saves time but also minimizes data entry errors. Witness Tennr in action with this quick demo! 👇🏾

Explanation of Benefits (EOB) Processing:

Tennr also simplifies the handling of EOB (Explanation of Benefits) documents within Greenway Health. It identifies key details like claim numbers and CPT codes, integrating these payments into the EMR for faster processing and reduced errors in payment details.

Patient Scheduling:

While small to mid-sized healthcare providers often face challenges with unstructured external referrals, larger ones deal with inefficiencies in patient scheduling, particularly for follow-up appointments. Tennr tackles these issues by automating scheduling processes based on patient demographics. For example, it sends text messages with booking links to younger patients and makes morning calls to older patients, enhancing engagement and efficiency in scheduling.