Intelligent Medical: Pricing, Reviews, and Alternatives

Intelligent Medical: Pricing, Reviews, and Alternatives

Intelligent Medical is an electronic health records system designed to streamline healthcare tasks and improve overall efficiency. With its comprehensive EHR software, it aims to simplify patient record management, hospital admissions, medical practice operations, and health plan coordination. In this article, we'll share the essential facts you need to know about Intelligent Medical to help you make an informed decision on the right EMR for you.

How much does Intelligent Medical cost?

Pricing information for Intelligent Medical isn't currently available in their website. To obtain pricing details, users may contact Intelligent Medical at [email protected]. However, based on industry knowledge, we can provide rough estimates for different healthcare settings and sizes:


  • Small Hospitals (up to 100 beds): Estimated Cost: $1 - $1.8 million initial setup, plus $350,000 - $650,000 annually for maintenance and support.
  • Medium Hospitals (100 - 500 beds): Estimated Cost: $1.8 - $7 million initial setup, plus $650,000 - $1.1 million annually.
  • Large Hospitals (over 500 beds): Estimated Cost: $7 - $22 million initial setup, plus $1.1 - $2.2 million annually.

Specialty Groups and Clinics

  • Small Clinics (1-10 providers): Estimated Cost: $120,000 - $350,000 initial setup, plus $70,000 - $180,000 annually.
  • Medium Specialty Groups (10-50 providers): Estimated Cost: $350,000 - $1.2 million initial setup, plus $180,000 - $450,000 annually.
  • Large Specialty Groups (over 50 providers): Estimated Cost: $1.2 - $3.5 million initial setup, plus $450,000 - $900,000 annually.

Primary Care Practices

  • Small Practices (1-3 providers): Estimated Cost: $70,000 - $220,000 initial setup, plus $35,000 - $110,000 annually.
  • Medium Practices (4-10 providers): Estimated Cost: $220,000 - $550,000 initial setup, plus $110,000 - $220,000 annually.
  • Large Practices (over 10 providers): Estimated Cost: $550,000 - $1.3 million initial setup, plus $220,000 - $450,000 annually.

Benefits and differentiators Intelligent Medical

While Intelligent Medical has many applications, three key areas are especially noteworthy:

  • Intelligent Assistant and Self-Check-In: MIA, the AI-powered medical assistant, automates front-desk workflows and enhances patient onboarding. The IMS OnArrival app supports self-check-in, streamlining the patient registration process.
  • Specialty-Focused Design: Designed with a modular format, IMS offers customizability to meet the specific needs of over 40 medical specialties. It includes specialized solutions like AllergyEHR, FertilityEHR, OphthalmologyEHR, and Cosmetisuite, addressing the unique requirements of various specialties.
  • Telemedicine Integration: IMS includes an integrated telemedicine solution, Televisit, which offers secure and fully-integrated virtual care capabilities. This feature was available even before the widespread adoption of telemedicine, demonstrating IMS's forward-thinking approach.

Scenarios where Intelligent Medical is a good choice

Intelligent Medical's EMR shines in a few specific scenarios. It is particularly well-suited for large hospitals and health systems that require a comprehensive, integrated EMR system to handle intricate operations and serve a vast patient population. For multi-specialty practices, Intelligent Medical's seamless integration across various functions and departments is highly advantageous. Additionally, healthcare organizations that prioritize data-driven decision-making and research will greatly benefit from Intelligent Medical's advanced analytics and reporting capabilities.

Scenarios where Intelligent Medical may not be a good choice

For small practices operating on tight budgets, the high cost of Intelligent Medical can be a major hurdle. These smaller setups often find that Intelligent Medical's price tag doesn't align with their financial constraints. Additionally, healthcare organizations with simple workflows, which don't demand a lot of customizations, might see Intelligent Medical's complexity as more of a burden than a benefit. It can be overwhelming for those who need just the basics. Then there are those organizations that need to get their EMR up and running quickly. For them, Intelligent Medical's lengthy deployment process could be a deal-breaker.

While Intelligent Medical's extensive features and inter-departmental connectivity are great for large hospitals, its scale and complexity might not be the best fit for smaller clinics or places looking for something more straightforward and faster to implement.

Reviews of Intelligent Medical

Users on G2 have given Intelligent Medical an overall rating of 3.8 out of 5. Below, we've summarized some of their key pros and cons of the platform.

Positives in Intelligent Medical's Reviews

  • Ease of Customization and Integration: Intelligent Medical's ability to customize charting features and integrate patient information from various sources enhances the care coordination process.
  • Patient Engagement Tools: The MyChart feature in Intelligent Medical allows patients to view their medical information, schedule appointments, and communicate with doctors, enhancing patient engagement.
  • User-Friendly Interface: Users appreciate Intelligent Medical's user-friendly interface, with some mentioning its intuitiveness and ease of navigation, even for first-time users.

Negatives in Intelligent Medical's Reviews

  • Complexity and Learning Curve: Some users pointed out that Intelligent Medical's complexity and extensive features can make it relatively difficult to learn and navigate, particularly for new users.
  • Cost and Resource Intensiveness: A few reviews highlighted that implementing and maintaining Intelligent Medical can be resource-intensive, requiring substantial internal employee involvement and training.
  • Limited Customization in Certain Areas: There were mentions of limitations in health maintenance options and difficulties in certain customizations.

Alternatives to Intelligent Medical

For those scenarios where Intelligent Medical may not be the best fit, we've identified two alternative EMRs for each less ideal situation. These alternatives can better cater to the specific needs of smaller clinics, organizations with simpler workflows, and those requiring a faster implementation process.

Alternatives for small practices with tight budgets

  • Practice Fusion: A cloud-based, affordable EMR solution designed for small practices, offering features such as e-prescribing, charting, and lab integrations.
  • Kareo: A user-friendly, cost-effective EMR platform tailored for small practices, providing features like appointment scheduling, billing, and patient engagement tools.

Alternatives for organizations with simple workflows

  • DrChrono: A flexible, easy-to-use EMR system that can be customized to fit the needs of practices with simpler workflows, offering features like customizable templates and mobile access.
  • eClinicalWorks: A comprehensive EMR solution with a user-friendly interface, suitable for organizations with straightforward workflows, providing features such as patient engagement and telehealth capabilities.

Alternatives for organizations requiring faster implementation

  • Athenahealth: A cloud-based EMR system with a faster implementation process, offering features like revenue cycle management, patient engagement, and care coordination.
  • Meditab's Intelligent Medical Software (IMS): A versatile EMR solution designed for various medical specialties, with a focus on quick implementation and ease of use, providing features like regulatory compliance and process efficiency identification.

How you can use Tennr to get the most out of your EMR

At Tennr, we understand the challenges that come with using an EMR like Intelligent Medical. That's where we come in. While we're not an EMR ourselves, we specialize in integrating with them to automate the repetitive tasks that slow down operational teams and your business. Our goal is to streamline your processes, making things smoother so you can focus more on patient care.

Opportunities for automating EMR tasks

Here are a couple of places in Intelligent Medical where bringing in Tennr could really help. Check out Tennr and sign up today to explore how we can help you!

Inbound Referrals

We can streamline how you handle incoming referrals in Intelligent Medical. Tennr uses AI to pull patient details and then RPA (robotic process automation) to set up new patient profiles and book appointments. This not only saves time but also cuts down on those tedious data entry mistakes. Here's a quick demo of how we do this at Tennr! 👇🏾

Explanation of Benefits (EOB) Processing

We also simplify the process of managing incoming EOB (Explanation of Benefits) documents in Intelligent Medical. Tennr efficiently identifies essential information, such as claim numbers and CPT codes, and seamlessly integrates these payments into the EMR. This enables quicker processing and reduces concerns about inaccuracies in payment details.

Patient scheduling

Small to mid-sized healthcare providers often struggle with managing unstructured external referrals, while larger ones grapple with patient scheduling inefficiencies, especially for follow-up procedures. Tennr addresses this by automating the process using patient demographics. For instance, it sends casual messages with booking links to younger patients and morning calls to older ones, effectively reducing friction and enhancing patient engagement for streamlined scheduling.