MacPractice: Pricing, Reviews, and Alternatives

MacPractice: Pricing, Reviews, and Alternatives

MacPractice is an electronic health records system designed for Mac desktop and laptop users, offering solutions for medical, dental, chiropractic, and optical practices. It has customizable templates, seamless integration with practice management modules, and support for over 100 specialties, In this article, we'll share the key facts you need to know about MacPractice to help you make an informed decision on the right EMR for you.

How much does MacPractice cost?

Pricing information for MacPractice isn't currently available on their website. To get pricing details, it's best to contact MacPractice here. Based on industry knowledge, here's an estimated price range for different healthcare settings and sizes:


  • Small Hospitals (up to 100 beds):
  • Estimated Cost: $750,000 - $2 million initial setup, plus $350,000 - $600,000 annually for maintenance and support.
  • Medium Hospitals (100 - 500 beds):
  • Estimated Cost: $2 million - $8 million initial setup, plus $600,000 - $1.2 million annually.
  • Large Hospitals (over 500 beds):
  • Estimated Cost: $8 - $20 million initial setup, plus $1.2 - $2 million annually.

Specialty Groups and Clinics

  • Small Clinics (1-10 providers):
  • Estimated Cost: $100,000 - $400,000 initial setup, plus $70,000 - $200,000 annually.
  • Medium Specialty Groups (10-50 providers):
  • Estimated Cost: $400,000 - $1.5 million initial setup, plus $200,000 - $500,000 annually.
  • Large Specialty Groups (over 50 providers):
  • Estimated Cost: $1.5 - $4 million initial setup, plus $500,000 - $1 million annually.

Primary Care Practices

  • Small Practices (1-3 providers):
  • Estimated Cost: $50,000 - $200,000 initial setup, plus $30,000 - $100,000 annually.
  • Medium Practices (4-10 providers):
  • Estimated Cost: $200,000 - $500,000 initial setup, plus $100,000 - $250,000 annually.
  • Large Practices (over 10 providers):
  • Estimated Cost: $500,000 - $1.5 million initial setup, plus $250,000 - $500,000 annually.

Benefits and differentiators MacPractice

While MacPractice has many applications, three key areas are especially noteworthy:

  • Comprehensive Attachments and Imaging Features: The system allows for streamlined workflows by enabling the scanning or attachment of various documents directly into patient records. It also includes robust imaging capabilities for organizing, editing, and creating custom images.
  • Seamless Integration: MacPractice's EMR and Practice Management modules work seamlessly together, allowing easy access to patient information, scheduling, orders, lab results, and financial reports. This integration ensures that everything needed is readily accessible, enhancing efficiency.
  • Security and HIPAA Compliance: The system prioritizes data security with robust encryption and network technology designed to protect sensitive patient information and maintain HIPAA compliance.

Scenarios where MacPractice is a good choice

MacPractice EMR shines in a few specific scenarios. It's particularly well-suited for healthcare providers using Mac desktops and laptops, as it's designed specifically for the macOS environment, ensuring seamless integration and optimal performance. For practices in specialized fields such as dental, chiropractic, and optical, MacPractice offers tailored solutions and support for over 100 specialties, making it an ideal choice. Additionally, smaller practices and clinics that require a user-friendly and customizable EMR system will find MacPractice's flexible templates and intuitive interface to be a perfect fit.

Scenarios where MacPractice may not be a good choice

For large hospitals and healthcare organizations that require extensive interoperability and data sharing capabilities, MacPractice's EMR may not be the best fit. These organizations often need advanced features and seamless integration with other healthcare systems, which MacPractice may not be able to provide at the same level as some of its competitors. Additionally, healthcare providers that primarily use Windows-based devices might find MacPractice's macOS-centric design to be a limitation, as it's not optimized for their preferred operating system. Finally, organizations that require a robust patient portal with extensive patient engagement features may find MacPractice's offerings to be less comprehensive compared to other EMR systems that prioritize patient engagement tools.

While MacPractice excels in providing tailored solutions for macOS users and specialized practices, its limitations in interoperability, Windows compatibility, and patient engagement features make it a less ideal choice for large hospitals and organizations with more complex needs.

Reviews of MacPractice

Users on G2 have given MacPractice an overall rating of 3.5 out of 5. Below, we've summarized some of the key pros and cons of the platform.

Positives in MacPractice's Reviews

  • User-Friendly Design: Many users find the software intuitive, noting its ease of navigation and streamlined user interface which contributes to a smoother daily workflow.
  • Rich Feature Set: The comprehensive range of features for practice management and patient care coordination is well-regarded among practitioners.
  • Dependable Customer Support: Support responsiveness and helpfulness are frequently mentioned, with users feeling well-supported in issue resolution.

Negatives in MacPractice's Reviews

  • Steep Learning Curve: New adopters of MacPractice often face initial challenges, suggesting that some may require additional training to fully utilize the system.
  • Occasional Software Glitches: Users report sporadic bugs and glitches that can interrupt practice operations, although these incidents appear to be relatively rare.
  • Investment Cost: The financial outlay for MacPractice is a concern for some, particularly smaller practices, who find the software to be a significant investment.

Alternatives to MacPractice

In the previous section, we discussed scenarios where MacPractice may not be the best choice for certain healthcare organizations. In this section, we'll recommend two alternative EMRs for each of the three less ideal scenarios, based on the information provided on the Tennr website.

For large hospitals and healthcare organizations requiring extensive interoperability and data sharing capabilities

  • Cerner: Cerner is a well-established EMR system that offers advanced interoperability features, making it a suitable choice for large hospitals and healthcare organizations that need seamless integration with other systems.
  • Epic: Epic is another popular EMR system known for its robust interoperability solutions, such as Care Everywhere, which allows for seamless sharing of patient records across different healthcare systems, even those not using Epic.

For healthcare providers primarily using Windows-based devices

  • Allscripts: Allscripts is a versatile EMR system that works well on Windows-based devices, offering a wide range of features and integrations to cater to various healthcare settings.
  • NextGen: NextGen is another EMR system that is compatible with Windows devices, providing a comprehensive suite of tools and features to support healthcare providers in managing their practices efficiently.

For organizations requiring a robust patient portal with extensive patient engagement features

  • Athenahealth: Athenahealth offers a powerful patient portal, AthenaCommunicator, which includes a wide range of patient engagement tools such as appointment scheduling, secure messaging, and prescription management.
  • Greenway Health: Greenway Health's EMR system features a comprehensive patient portal, myHealthRecord, that enables patients to access their health records, communicate with their healthcare providers, and manage their healthcare needs online.

How you can use Tennr to get the most out of your EMR.

At Tennr, we understand the challenges that come with using an EMR like MacPractice. That's why we're here to help. While we're not an EMR ourselves, we specialize in integrating with them to automate the repetitive tasks that can slow down your team and your business. Our goal is to streamline your processes, making things smoother so you can focus more on patient care.

Opportunities for automating EMR tasks.

Here are a couple of places in MacPractice where bringing in Tennr could really help. Check out Tennr and sign up today to explore how we can help you!

Inbound Referrals:

We can streamline how you handle incoming referrals in MacPractice. It uses AI to pull patient details and then RPA (robotic process automation) to set up new patient profiles and book appointments. This not only saves time but also cuts down on those tedious data entry mistakes. Here's a quick demo of how we do this at Tennr! 👇🏾

Explanation of Benefits (EOB) Processing:

We also simplify the process of managing incoming EOB (Explanation of Benefits) documents in MacPractice. It efficiently identifies essential information, such as claim numbers and CPT codes, and seamlessly integrates these payments into the EMR. This enables quicker processing and reduces concerns about inaccuracies in payment details.

Patient Scheduling:

Small to mid-sized healthcare providers often struggle with managing unstructured external referrals, while larger ones grapple with patient scheduling inefficiencies, especially for follow-up procedures. Tennr addresses this by automating the process using patient demographics. For instance, it sends casual messages with booking links to younger patients and morning calls to older ones, effectively reducing friction and enhancing patient engagement for streamlined scheduling.