ModMed: Pricing, Reviews, and Alternatives

ModMed: Pricing, Reviews, and Alternatives

ModMed is an electronic health records system designed to streamline healthcare tasks and improve overall efficiency. In this article, we'll share the essential facts you need to know about ModMed, so you can make an informed decision when choosing the right EMR for your needs.

How much does ModMed cost?

ModMed does not publicly disclose its pricing details online. To get specific information about their costs, you can contact them directly here. However, based on typical industry standards, we can offer an approximate estimation of what their services might cost:


  • Small Hospitals (up to 100 beds): Estimated Cost: $1.5 - $2.5 million initial setup, plus $500,000 - $800,000 annually for maintenance and support.
  • Medium Hospitals (100 - 500 beds): Estimated Cost: $2.5 - $10 million initial setup, plus $800,000 - $1.5 million annually.
  • Large Hospitals (over 500 beds): Estimated Cost: $10 - $30 million initial setup, plus $1.5 - $3 million annually.

Specialty Groups and Clinics

  • Small Clinics (1-10 providers): Estimated Cost: $200,000 - $500,000 initial setup, plus $100,000 - $250,000 annually.
  • Medium Specialty Groups (10-50 providers): Estimated Cost: $500,000 - $2 million initial setup, plus $250,000 - $600,000 annually.
  • Large Specialty Groups (over 50 providers): Estimated Cost: $2 - $5 million initial setup, plus $600,000 - $1.2 million annually.

Primary Care Practices

  • Small Practices (1-3 providers): Estimated Cost: $100,000 - $300,000 initial setup, plus $50,000 - $150,000 annually.
  • Medium Practices (4-10 providers): Estimated Cost: $300,000 - $700,000 initial setup, plus $150,000 - $300,000 annually.
  • Large Practices (over 10 providers): Estimated Cost: $700,000 - $2 million initial setup, plus $300,000 - $600,000 annually.

Benefits and differentiators ModMed

While ModMed has many applications, three key areas are especially noteworthy:

  • EMA™ - Adaptive Learning Technology: ModMed’s Electronic Medical Assistant® (EMA™) stands out with its adaptive learning capability. EMA can learn each provider’s unique style of practice and adapt to it, thereby minimizing the time spent on charting, increasing efficiency, and allowing physicians to focus more on patient care. This intelligent, cloud-based system can anticipate the practitioner's needs based on historical actions, streamlining the documentation process significantly.
  • Telehealth Solutions with modmed® Telehealth: Recognizing the growing need for remote patient engagement, ModMed offers integrated telehealth solutions. These services are not just add-ons but are seamlessly integrated into the EMR system, ensuring that physicians can provide comprehensive care remotely without disrupting their existing workflows. This integration also simplifies the documentation and billing for telehealth services, aligning with the latest guidelines and requirements.
  • Data-Driven Insights with modmed® Analytics: ModMed provides powerful analytics tools that transform data into actionable insights. This feature allows healthcare providers to track, analyze, and visualize key performance indicators, patient outcomes, and financial metrics. By leveraging this data, practices can make informed decisions to improve operational efficiency, patient satisfaction, and overall profitability.

Scenarios where ModMed is a good choice

ModMed's EMR shines in various situations. It's especially valuable for specialty practices, as it offers tailored solutions that cater to the unique needs of each specialty, streamlining workflows and improving efficiency. For small to medium-sized clinics, ModMed's user-friendly interface and customizable features make it an ideal choice for practices looking to optimize their operations without the complexity of larger EMR systems. Additionally, healthcare organizations that prioritize patient engagement will benefit from ModMed's robust patient portal, which facilitates communication, appointment scheduling, and prescription management, enhancing the overall patient experience.

Scenarios where ModMed may not be a good choice

For large hospitals with complex workflows and a need for extensive customization, ModMed's EMR might not be the best fit. These organizations often require a more comprehensive solution that can handle the intricacies of their operations, and ModMed's focus on specialty practices may not provide the level of customization needed for such environments. Additionally, healthcare organizations that prioritize interoperability and seamless data sharing across different systems might find ModMed's EMR lacking in comparison to more established players in the market, such as Epic, which offers advanced interoperability solutions like Care Everywhere. Lastly, research-focused institutions that rely on large-scale data analysis for improving patient outcomes might not benefit as much from ModMed's EMR, as it doesn't have a proprietary database like Epic's Cosmos, which collects de-identified patient data from across all Epic systems for research purposes.

While ModMed's EMR excels in specialty practices and patient engagement, its limitations in handling complex workflows, interoperability, and large-scale data analysis make it a less ideal choice for large hospitals, organizations prioritizing data sharing, and research-focused institutions.

Reviews of ModMed

Users on G2 have given ModMed an overall rating of 4.1 out of 5. Below, we've summarized some of the key pros and cons of the platform based on user reviews.

Positives in ModMed's Reviews

  • Customization and Integration: ModMed's platforms are highly custom software specifically designed for the needs of each specialty, offering integrated solutions for speed and efficiency.
  • Patient Engagement Tools: ModMed's comprehensive software solutions include patient engagement tools, although specific details about these tools are not provided on the EMR_REVIEWS page.
  • Comprehensive Healthcare Management: ModMed's all-in-one suites of integrated health solutions cover a wide range of healthcare management aspects, from practice management to patient engagement tools.

Negatives in ModMed's Reviews

  • Complexity and Learning Curve: Some users pointed out that ModMed's complexity and extensive features can make it relatively difficult to learn and navigate, particularly for new users.
  • Cost and Resource Intensiveness: A few reviews highlighted that implementing and maintaining ModMed can be resource-intensive, requiring substantial internal employee involvement and training.
  • Limited Customization in Certain Areas: There were mentions of limitations in health maintenance options and difficulties in certain customizations.

Alternatives to ModMed

For scenarios where ModMed may not be the best fit, we recommend two alternative EMRs for each less-ideal situation.

Large Hospitals

  • eClinicalWorks EMR Software: eClinicalWorks is a comprehensive EMR solution that can handle complex workflows and offers extensive customization options, making it suitable for large hospitals with intricate operations.
  • AdvancedMD EMR Software: AdvancedMD provides a robust EMR system with advanced features and scalability, catering to the needs of large healthcare organizations and hospitals.

Organizations Prioritizing Data Sharing

  • AthenaHealth EMR Software: AthenaHealth is known for its strong focus on interoperability and seamless data sharing across different systems, making it an ideal choice for organizations that prioritize data sharing and collaboration.
  • NextGen EHR Software: NextGen EHR offers advanced data sharing capabilities and integration options, allowing healthcare organizations to easily exchange information with other systems and improve care coordination.

Research-Focused Institutions

  • eClinicalWorks EMR Software: eClinicalWorks provides powerful analytics and reporting tools, enabling research-focused institutions to gain valuable insights from their data and drive improvements in patient outcomes.
  • AthenaHealth EMR Software: AthenaHealth offers a robust data analytics platform that can support large-scale data analysis and research, making it a suitable choice for institutions focused on improving patient care through data-driven insights.

How you can use Tennr to get the most out of your EMR

At Tennr, we understand the challenges that come with using an EMR like ModMed. That's why we're here to help. While we're not an EMR ourselves, we specialize in integrating with them to automate the repetitive tasks that slow down your team and your business. Our goal is to streamline your processes, making things smoother so you can focus more on patient care.

Opportunities for automating EMR tasks

Here are a couple of places in ModMed where bringing in Tennr could really help. Check out Tennr and sign up today to explore how we can help you!

Inbound Referrals

We can streamline how you handle incoming referrals in ModMed. It uses AI to pull patient details and then RPA (robotic process automation) to set up new patient profiles and book appointments. This not only saves time but also cuts down on those tedious data entry mistakes. Here’s a quick demo of how we do this at Tennr! 👇🏾

Explanation of Benefits (EOB) Processing

We also simplify the process of managing incoming EOB (Explanation of Benefits) documents in ModMed. It efficiently identifies essential information, such as claim numbers and CPT codes, and seamlessly integrates these payments into the EMR. This enables quicker processing and reduces concerns about inaccuracies in payment details.

Patient scheduling

Small to mid-sized healthcare providers often struggle with managing unstructured external referrals, while larger ones grapple with patient scheduling inefficiencies, especially for follow-up procedures. Tennr addresses this by automating the process using patient demographics. For instance, it sends casual messages with booking links to younger patients and morning calls to older ones, effectively reducing friction and enhancing patient engagement for streamlined scheduling.