PracticePerfect: Pricing, Reviews, and Alternatives

RESOURCE

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PracticePerfect is an all-in-one electronic health records software designed to manage various aspects of a medical practice, such as demographics, scheduling, billing, and documentation. It's a live, up-to-the-minute system that can be accessed by multiple users simultaneously. In this article, we'll share the key facts you need to know about PracticePerfect to help you make an informed decision on the right EMR for you.

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How much does PracticePerfect cost?

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Pricing information for PracticePerfect is available on their pricing page. The monthly cost is $160 CAD or $180 USD, which includes 3 concurrent users, unlimited support, and upgrades. Additional users cost $15 per month, and extra locations are $140 per month. The pricing doesn't vary by healthcare setting size or type, but rather by the number of users and locations.

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Benefits and differentiators PracticePerfect

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While PracticePerfect has many applications, three key areas are especially noteworthy:

Customizable Scheduling and Appointment Management: PracticePerfect provides a highly customizable scheduling system. This feature allows clinics to manage appointments effectively, accommodating the unique operational rhythms of different practices. The system includes capabilities for managing cancellations, no-shows, and waitlists, ensuring that clinics can maximize their appointment efficiency and patient throughput.
Advanced Reporting and Analytics: The EMR system offers advanced reporting and analytics tools. These features enable practices to monitor various metrics, such as patient outcomes, clinic performance, and financial statistics. By having access to such detailed reports, healthcare providers can make informed decisions to optimize their practice's operations and improve patient care.
Integrated Patient Engagement Tools: PracticePerfect includes integrated tools for patient engagement. These tools facilitate improved communication between patients and healthcare providers, enhancing the overall patient experience. Features like automated appointment reminders, patient education resources, and secure messaging systems ensure that patients are actively involved in their care process.

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Scenarios where PracticePerfect is a good choice

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PracticePerfect EMR shines in various situations. It's particularly well-suited for small to medium-sized practices that require an all-in-one solution to manage multiple aspects of their operations, such as scheduling, billing, and documentation. For practices specializing in physical therapy, speech therapy, occupational therapy, chiropractic, psychology, or naturopathy, PracticePerfect's tailored features cater specifically to their needs. Additionally, clinics with multiple locations and users will benefit from PracticePerfect's flexible pricing structure, which accommodates growth without breaking the budget.

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Scenarios where PracticePerfect may not be a good choice

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For large hospitals and healthcare organizations that require a comprehensive EMR system, PracticePerfect may not be the ideal choice. Its focus on physical rehabilitation and wellness fields means that it may lack the necessary features and functionality to cater to the diverse needs of a large hospital setting. Additionally, organizations that prioritize advanced interoperability and seamless data sharing with other healthcare systems might find PracticePerfect's capabilities limited compared to other EMR solutions. Finally, research-focused institutions that rely on large-scale data analysis and research capabilities may not find PracticePerfect suitable, as it doesn't have a proprietary database.

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While PracticePerfect excels in catering to the unique requirements of small to medium-sized practices in the physical rehabilitation and wellness fields, its specialized focus and feature set may not be well-suited for larger healthcare organizations, those prioritizing advanced interoperability, or research-focused institutions that require extensive data analysis capabilities.

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Reviews of PracticePerfect

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Users on G2 have given PracticePerfect an overall rating of 4.3 out of 5. Below, we've summarized some of the key pros and cons of the platform.

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Positives in PracticePerfect's Reviews

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Comprehensive Healthcare Management: PracticePerfect is praised for managing the effectiveness, efficiency, and profitability of a practice while also managing compliance and patient care.
Customization and Ease of Navigation: Users appreciate PracticePerfect's customization options for scheduling and billing, as well as its easy-to-navigate interface.
Occasional Glitches: Some users mention encountering occasional glitches and difficulties in finding certain features within the software.

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Negatives in PracticePerfect's Reviews

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Complexity and Learning Curve: Some users pointed out that PracticePerfect's complexity and extensive features can make it relatively difficult to learn and navigate, particularly for new users.
Limited Customization in Certain Areas: There were mentions of limitations in health maintenance options and difficulties in certain customizations, such as the inability to text directly from the program.
Integration with Specific Tools: Some users expressed the need for better integration with certain external tools, as well as compatibility issues and additional steps for updates.

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Alternatives to PracticePerfect

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For those scenarios where PracticePerfect may not be the best fit, we've compiled a list of alternative EMR systems that cater to the specific needs of large hospitals, advanced analytics, and extensive interoperability. Here are two recommendations for each scenario:

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Large Hospitals

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Cerner: A comprehensive EMR system designed for large hospitals, offering robust functionality, extensive customization, and seamless integration with various specialized software.
Allscripts: A versatile EMR solution that caters to the diverse needs of large hospitals, providing advanced features, customizable workflows, and integration with a wide range of healthcare applications.

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Advanced Analytics

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eClinicalWorks: An EMR system with a strong focus on data-driven decision-making, offering advanced analytics, population health management, and reporting capabilities.
Athenahealth: A cloud-based EMR solution that emphasizes data analysis and insights, providing tools for population health management, quality reporting, and performance benchmarking.

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Extensive Interoperability

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Meditech: An EMR system known for its interoperability capabilities, enabling seamless data exchange with other healthcare systems and integration with various healthcare applications.
Greenway Health: A flexible EMR solution that prioritizes interoperability, offering robust data exchange features and integration with a wide range of healthcare systems and applications.

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How you can use Tennr to get the most out of your EMR

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At Tennr, we understand the challenges that come with using an EMR like PracticePerfect. That's where we come in! While we're not an EMR ourselves, we excel at integrating with them to automate those repetitive tasks that can bog down your team and your business. Our goal is to streamline your processes, making things smoother so you can focus more on patient care.

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Opportunities for automating EMR tasks

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Here are a couple of places in PracticePerfect where bringing in Tennr could really help. Check out Tennr and sign up today to explore how we can help you!

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Inbound Referrals

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We can streamline how you handle incoming referrals in PracticePerfect. Tennr uses AI to pull patient details and then RPA (robotic process automation) to set up new patient profiles and book appointments. This not only saves time but also cuts down on those tedious data entry mistakes. Here's a quick demo of how we do this at Tennr! 👇🏾

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Explanation of Benefits (EOB) Processing

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We also simplify the process of managing incoming EOB (Explanation of Benefits) documents in PracticePerfect. Tennr efficiently identifies essential information, such as claim numbers and CPT codes, and seamlessly integrates these payments into the EMR. This enables quicker processing and reduces concerns about inaccuracies in payment details.

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Patient Scheduling

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Small to mid-sized healthcare providers often struggle with managing unstructured external referrals, while larger ones grapple with patient scheduling inefficiencies, especially for follow-up procedures. Tennr addresses this by automating the process using patient demographics. For instance, it sends casual messages with booking links to younger patients and morning calls to older ones, effectively reducing friction and enhancing patient engagement for streamlined scheduling.