SpringChart: Pricing, Reviews, and Alternatives

SpringChart: Pricing, Reviews, and Alternatives

SpringChart is an electronic health records system designed to streamline healthcare tasks, such as managing patient records, improving hospital admissions, and optimizing medical practices. In this article, we'll share the essential facts you need to know about SpringChart to help you make an informed decision on the right EMR for you.

How much does SpringChart cost?

Pricing information for SpringChart isn't currently available on their website. To get pricing details, it's best to contact SpringChart directly. However, we can provide you with estimated price points for different healthcare settings and sizes:


  • Small Hospitals (up to 100 beds): Estimated Cost: $1 - $1.8 million initial setup, plus $350,000 - $650,000 annually for maintenance and support.
  • Medium Hospitals (100 - 500 beds): Estimated Cost: $1.8 - $7 million initial setup, plus $650,000 - $1.1 million annually.
  • Large Hospitals (over 500 beds): Estimated Cost: $7 - $22 million initial setup, plus $1.1 - $2.2 million annually.

Specialty Groups and Clinics

  • Small Clinics (1-10 providers): Estimated Cost: $120,000 - $350,000 initial setup, plus $70,000 - $180,000 annually.
  • Medium Specialty Groups (10-50 providers): Estimated Cost: $350,000 - $1.3 million initial setup, plus $180,000 - $450,000 annually.
  • Large Specialty Groups (over 50 providers): Estimated Cost: $1.3 - $3.5 million initial setup, plus $450,000 - $900,000 annually.

Primary Care Practices

  • Small Practices (1-3 providers): Estimated Cost: $70,000 - $220,000 initial setup, plus $35,000 - $110,000 annually.
  • Medium Practices (4-10 providers): Estimated Cost: $220,000 - $550,000 initial setup, plus $110,000 - $220,000 annually.
  • Large Practices (over 10 providers): Estimated Cost: $550,000 - $1.3 million initial setup, plus $220,000 - $450,000 annually.

Benefits and differentiators SpringChart

While SpringChart has many applications, three key areas are especially noteworthy:

  • ePrescribing with Rcopia Integration: SpringCharts EMR integrates with Rcopia, a leading drug e-prescribing platform, enhancing the efficiency of prescribing and refilling medications. This integration also includes features like medication reconciliation, formulary checks, and the ability to prescribe directly from a mobile device.
  • Analytics for Incentive Programs and Payer-Required Reporting: SpringCharts EMR captures necessary data for various incentive programs and reporting requirements, making it easier for practices to comply with payer analytics without adding extra steps to their workflow.
  • Patient Portal & Email Communication: The EMR includes a patient portal that allows patients to access their visit reports and medical records, fostering patient engagement and participation in their care plans. The system also supports HIPAA-compliant email communication between patients and healthcare providers.

Scenarios where SpringChart is a good choice

SpringChart EMR excels in certain situations as well. It's particularly well-suited for small to medium-sized healthcare facilities that require a streamlined, user-friendly EMR system to manage their operations efficiently. For specialty clinics, SpringChart's customizable features and modules allow for tailored solutions that cater to their unique needs. Additionally, healthcare organizations that prioritize patient engagement and communication will find SpringChart's patient portal and messaging capabilities to be valuable assets in fostering strong patient-provider relationships.

Scenarios where SpringChart may not be a good choice

For healthcare organizations that require extensive interoperability with other EMR systems, SpringChart may not be the ideal choice. Its interoperability capabilities may not be as robust as those offered by some competitors, potentially limiting seamless data exchange between different healthcare systems. Additionally, large hospitals and healthcare networks with complex workflows and a need for advanced analytics might find SpringChart's feature set insufficient for their requirements. These organizations may benefit more from a comprehensive EMR solution that can handle the intricacies of their operations. Lastly, research-focused institutions that rely heavily on large-scale data analysis and research capabilities might find SpringChart's database and analytics tools lacking in comparison to more research-oriented EMR systems.

While SpringChart excels in providing user-friendly and customizable solutions for small to medium-sized healthcare facilities, its limitations in interoperability, advanced analytics, and research capabilities make it less suitable for organizations with more complex needs or those that prioritize extensive data exchange and research.

Reviews of SpringChart

Users on G2 have given SpringChart an overall rating of 0.5 out of 5. Below, we've summarized some of the key pros and cons of the platform.

Positives in SpringChart's Reviews

  • Comprehensive Healthcare Management: SpringChart's EHR provides instant access to up-to-date patient charts, office status, and office communications, suggesting a wide range of healthcare management aspects.
  • No Mentioned Advantages: The EMR_REVIEWS webpage does not explicitly mention any advantages of SpringCharts EHR.
  • Limited Information: The EMR_REVIEWS webpage does not provide information on ease of customization, integration, patient engagement tools, user-friendly interface, or data sharing capabilities of SpringCharts EHR.

Negatives in SpringChart's Reviews

  • Complexity and Learning Curve: SpringChart's EHR does not automatically pull the information needed for MIPS, requiring users to spend hours going through each patient and visit to meet the requirements, suggesting a complex learning curve and manual effort to meet certain regulatory standards.
  • Cost and Resource Intensiveness: The software is "Unclaimed" and the profile information is provided by G2, suggesting additional costs associated with claiming and updating the profile. Additionally, the software requires manual effort to meet MIPS requirements, which can be resource-intensive.
  • Limited Customization in Certain Areas: When printing the patient chart, all added documents such as radiology have to be printed separately and each document needs to be attached individually instead of being imported, suggesting limitations in customizing the printing and document management features of the software.

Alternatives to SpringChart

In scenarios where SpringChart may not be the best fit, we've identified two alternative EMRs for each of the three less ideal situations.

For extensive interoperability

  • Cerner: Cerner's robust interoperability capabilities make it a strong choice for healthcare organizations that prioritize seamless data exchange between different systems. Its solutions enable secure and efficient sharing of patient information across various healthcare providers and networks.
  • Allscripts: Allscripts offers a suite of interoperability solutions that facilitate the exchange of patient data between different healthcare systems. Its platform supports a wide range of data formats and standards, ensuring smooth communication between various EMR systems and healthcare providers.

For advanced analytics and complex workflows

  • Epic: Epic's comprehensive EMR system is well-suited for large hospitals and healthcare networks with complex workflows. Its advanced analytics capabilities, coupled with a wide range of applications, can help organizations manage intricate operations and make data-driven decisions.
  • Meditech: Meditech's EMR solution is designed to handle the complexities of large healthcare organizations. Its powerful analytics tools and customizable modules can support the unique needs of various healthcare settings, making it a suitable choice for organizations with intricate workflows.

For research-oriented institutions

  • Epic: Epic's Cosmos database offers a massive repository of de-identified patient data, enabling large-scale data analysis and research. This makes it an ideal choice for research-focused institutions that rely heavily on data-driven insights and research capabilities.
  • IBM Watson Health Merge: IBM Watson Health Merge is a powerful EMR solution that combines advanced analytics, artificial intelligence, and data integration capabilities. Its research-oriented features make it a strong contender for institutions that prioritize data analysis and research in their operations.

How you can use Tennr to get the most out of your EMR

At Tennr, we understand the challenges that come with using an EMR like SpringChart. That's why we're here to help. While we're not an EMR ourselves, we specialize in integrating with them to automate the repetitive tasks that can slow down your team and your business. Our goal is to streamline your processes, making things smoother so you can focus more on patient care.

Opportunities for automating EMR tasks

Here are a couple of places in SpringChart where bringing in Tennr could really help. Check out Tennr and sign up today to explore how we can help you!

Inbound Referrals

We can streamline how you handle incoming referrals in SpringChart. Tennr uses AI to pull patient details and then RPA (robotic process automation) to set up new patient profiles and book appointments. This not only saves time but also cuts down on those tedious data entry mistakes. Here's a quick demo of how we do this at Tennr! 👇🏾

Explanation of Benefits (EOB) Processing

We also simplify the process of managing incoming EOB (Explanation of Benefits) documents in SpringChart. Tennr efficiently identifies essential information, such as claim numbers and CPT codes, and seamlessly integrates these payments into the EMR. This enables quicker processing and reduces concerns about inaccuracies in payment details.

Patient scheduling

Small to mid-sized healthcare providers often struggle with managing unstructured external referrals, while larger ones grapple with patient scheduling inefficiencies, especially for follow-up procedures. Tennr addresses this by automating the process using patient demographics. For instance, it sends casual messages with booking links to younger patients and morning calls to older ones, effectively reducing friction and enhancing patient engagement for streamlined scheduling.