TotalMD: Pricing, Reviews, and Alternatives

TotalMD: Pricing, Reviews, and Alternatives

TotalMD is an electronic health records system designed to streamline healthcare tasks, from managing patient records to optimizing medical practice workflows. In this article, we'll share the essential facts you need to know about TotalMD to help you make an informed decision on the right EMR for you.

How much does TotalMD cost?

Pricing information for TotalMD isn't currently available on their website. For more information, you may contact them to request a demo. However, based on industry knowledge, we can estimate the following price points for different healthcare settings and sizes:


  • Small Hospitals (up to 100 beds): Estimated Cost: $800,000 - $1.5 million initial setup, plus $300,000 - $600,000 annually for maintenance and support.
  • Medium Hospitals (100 - 500 beds): Estimated Cost: $1.5 - $6 million initial setup, plus $600,000 - $1 million annually.
  • Large Hospitals (over 500 beds): Estimated Cost: $6 - $20 million initial setup, plus $1 million - $2 million annually.

Specialty Groups and Clinics

  • Small Clinics (1-10 providers): Estimated Cost: $100,000 - $300,000 initial setup, plus $50,000 - $150,000 annually.
  • Medium Specialty Groups (10-50 providers): Estimated Cost: $300,000 - $1 million initial setup, plus $150,000 - $400,000 annually.
  • Large Specialty Groups (over 50 providers): Estimated Cost: $1 - $3 million initial setup, plus $400,000 - $800,000 annually.

Primary Care Practices

  • Small Practices (1-3 providers): Estimated Cost: $50,000 - $200,000 initial setup, plus $30,000 - $100,000 annually.
  • Medium Practices (4-10 providers): Estimated Cost: $200,000 - $500,000 initial setup, plus $100,000 - $200,000 annually.
  • Large Practices (over 10 providers): Estimated Cost: $500,000 - $1.2 million initial setup, plus $200,000 - $400,000 annually.

Benefits and differentiators TotalMD

While TotalMD has many applications, three key areas are especially noteworthy:

  • Financial Management and Ledger: TotalMD offers a simplified ledger system displaying patient financial details, such as collected amounts and write-offs directly below their corresponding procedures. It also provides information like copay amounts, deductibles, patient balances, and individual procedure balances, all from a single screen.
  • Claim Validation and Editing: The software includes a claim validator to ensure complete and accurate claim information and a visual claim editor for modifying claims before submission, simplifying the claim management process.
  • Telehealth and Electronic Prescribing (e-Prescribing): TotalMD includes telehealth solutions and e-prescribing integrated directly into the system, facilitating remote patient care and efficient prescription management.

Scenarios where TotalMD is a good choice

TotalMD EMR excels in various scenarios as well. It's particularly suitable for small to medium-sized practices that require a cost-effective, user-friendly EMR system to streamline their operations and improve patient care. For specialty clinics, TotalMD's customizable features and specialty-specific templates make it an ideal choice, allowing for tailored workflows and documentation. Additionally, healthcare organizations that prioritize seamless billing and practice management integration will find TotalMD's all-in-one solution highly advantageous for efficient revenue cycle management.

Scenarios where TotalMD may not be a good choice

For large hospitals with complex workflows and a need for extensive interoperability, TotalMD's EMR might not be the best fit. These organizations often require a more comprehensive solution that can handle the intricacies of their operations and seamlessly connect with other healthcare systems. TotalMD's focus on small to medium-sized practices may not provide the level of functionality needed for such complex environments. Healthcare organizations that prioritize advanced analytics and research capabilities may find TotalMD's EMR lacking in this area. Lastly, organizations that need a highly customizable EMR solution with a wide range of specialty-specific templates and features may find TotalMD's offerings limited.

While TotalMD's strengths lie in its cost-effectiveness and user-friendly design, making it an excellent choice for small to medium-sized practices. However, these same strengths may not be sufficient for large hospitals, organizations focused on advanced analytics and research, or those requiring extensive customization options for niche specialties.

Reviews of TotalMD

Users on G2 have given TotalMD an overall rating of 2.5 out of 5. Below, we've summarized some of their key pros and cons of the platform.

Positives in TotalMD's Reviews

  • Customization and Integration: Users appreciate TotalMD's ability to customize charting features and integrate patient information from various sources, enhancing the care coordination process.
  • Patient Engagement Tools: The MyChart feature in TotalMD, which allows patients to view their medical information, schedule appointments, and communicate with doctors, is particularly praised for enhancing patient engagement.
  • User-Friendly Interface: Several users noted TotalMD's user-friendly interface, with some mentioning its intuitiveness and ease of navigation, even for first-time users.

Negatives in TotalMD's Reviews

  • Complexity and Learning Curve: Some users pointed out that TotalMD's complexity and extensive features can make it relatively difficult to learn and navigate, particularly for new users.
  • Cost and Resource Intensiveness: A few reviews highlighted that implementing and maintaining TotalMD can be resource-intensive, requiring substantial internal employee involvement and training.
  • Limited Customization in Certain Areas: There were mentions of limitations in health maintenance options and difficulties in certain customizations.

Alternatives to TotalMD

For scenarios where TotalMD may not be the best fit, we've identified two alternative EMRs for each less ideal situation.

Large hospitals

  • Cerner: Cerner's comprehensive EMR solution is designed to handle the complexities of large hospitals, offering robust interoperability, advanced analytics, and a wide range of specialty-specific features.
  • Allscripts: Allscripts provides a scalable EMR solution that can accommodate the needs of large hospitals, with a focus on interoperability, population health management, and precision medicine.

Organizations focused on advanced analytics and research

  • IBM Watson Health: IBM Watson Health offers an EMR solution with advanced analytics capabilities, leveraging artificial intelligence and machine learning to provide data-driven insights and improve patient outcomes.
  • eClinicalWorks: eClinicalWorks provides a cloud-based EMR solution with a strong focus on analytics and research, offering tools for population health management, precision medicine, and clinical decision support.

Extensive customization options for niche specialties

  • Nextech: Nextech specializes in EMR solutions for niche specialties, offering highly customizable features and templates tailored to the unique workflows and documentation needs of various medical fields.
  • Modernizing Medicine: Modernizing Medicine provides specialty-specific EMR solutions with a high degree of customization, catering to the unique requirements of different medical specialties and practice sizes.

How you can use Tennr to get the most out of your EMR

At Tennr, we understand the challenges that come with using an EMR like TotalMD. That's where we come in! While we're not an EMR ourselves, we specialize in integrating with them to automate those repetitive tasks that can slow down your team and your business. Our goal is to streamline your processes, making things smoother so you can focus more on patient care.

Opportunities for automating EMR tasks.

Here are a couple of places in TotalMD where bringing in Tennr could really help. Check out Tennr and sign up today to explore how we can help you!

Inbound Referrals

We can streamline how you handle incoming referrals in TotalMD. It uses AI to pull patient details and then RPA (robotic process automation) to set up new patient profiles and book appointments. This not only saves time but also cuts down on those tedious data entry mistakes. Here’s a quick demo of how we do this at Tennr! 👇🏾

Explanation of Benefits (EOB) Processing

We also simplify the process of managing incoming EOB (Explanation of Benefits) documents in TotalMD. It efficiently identifies essential information, such as claim numbers and CPT codes, and seamlessly integrates these payments into the EMR. This enables quicker processing and reduces concerns about inaccuracies in payment details.

Patient scheduling

Small to mid-sized healthcare providers often struggle with managing unstructured external referrals, while larger ones grapple with patient scheduling inefficiencies, especially for follow-up procedures. Tennr addresses this by automating the process using patient demographics. For instance, it sends casual messages with booking links to younger patients and morning calls to older ones, effectively reducing friction and enhancing patient engagement for streamlined scheduling.