You got into healthcare to save patients, not PDFs.
Tennr reads every document passing through healthcare practices and automates essential tasks like qualifying and scheduling patient visits. With Tennr, practices receive more patient referrals and reduce billing errors on the front-end by 98%.
You were sold RPA and OCR, but your back office is still WTF.
Your referring providers don’t use ePrescribe, so they prescribe you PDFs.
Your best processor isn’t a microchip, it’s Michael. And it’s STILL illegal to clone him (in the US).
Read
Our model has been trained on 3M+ documents and is auto-approved by humans 97% of the time with no edits. Our ML research team doesn’t get PTO because of that 3%.
Reason
We train models to understand the messy nature of healthcare documents.
Route
We handle VOBs, PARs, EOBs and connect to your EHR so you can enjoy your BBQ.
01
Classify
Yup, we can classify this as an order.
We classify every incoming document hitting the fax. Whether it's a new or existing patient, additional documentation or documents only relevant to your billing team (e.g. an EOB or check) we classify and make sure it gets handled appropriately.
02
Extract
And, we found this diagnosis.
We extract & clean up patient information. First we extract patient information, diagnosis details, and all the qualification criteria you need to get rolling with a patient. If we detect anything missing, we request that missing information.
03
Qualify
We qualify every patient.
Even when the quality of the handwriting is poor, we qualify every patient so you have what you need to stay compliant and get paid.
04
Request
We auto-request more info via fax or automated calls.
We request missing information in any channel. When information is missing, we allow your team to automatically fax or call for necessary patient information- so nothing slips through the cracks.
05
Eligibility
We know which insurance plans you take.
We know if you take that insurance- You take BCBS, but you don’t take THAT BCBS. We make sure you have the right details according to nuanced payor guidelines.
06
Authorization
We’ll seek prior authorization.
We know if the patient is eligible and seek prior authorization. We'll send the insurance forms, fill out the portals, and handle calling so you'll get paid on time.
07
Charts
We’ll create patient charts.
We create the charts, so you can deliver the hits. We create the charts and put all relevant patient + billing information into your systems so you can process patients immediately.
08
EHR
Integration with any EHR.
We integrate with your EHR.
09
Approve
Your humans validate.
You have one job: approve. Our machines are good, but your best teammate is great. You can review and approve anything before we send or submit, so you can have confidence it's right. 97% of the time, you'll make no edits.
10
Communicate
We talk to your patients.
We outreach to your patients wherever they are. Your patient should always know what the next 2-3 steps in the process are. So we tell them. We automatically text and email your patients every step of the way.
