DME SUPPLIERS & MANUFACTURERS
High volume, high touch, high efficiency
Ensure payer-ready documentation, boost conversions, and cut denials. Tennr helps you put supplies in patients’ hands faster.
INEFFICIENCY DESTROYS MARGINS
Revenue growth shouldn’t depend on headcount growth
Every unconverted referral is permanent revenue loss. Tennr helps you improve, scale, and accelerate complex inbound and resupply workflows without adding staff.
HOW WE WORK
Removing bottlenecks improves bottom lines
Every relationship begins with in-depth process analysis that finds your biggest opportunities for improvement and sizes the revenue impact.
OUTCOMES THAT MATTER
White-glove patient service
Advance each new referral to delivery-ready status in record time by automating intake, benefits verification, medical records review, and calls to patients and referral sources. Patient experience like that is what referring providers love most.
NIMBLE, NUANCED ORDER PROCESSING
Stay ahead of audits, denials, and shifting payer guidelines
Automatically check every order against any payer's guidelines, whether commercial or government. Tennr gives you the largest library of service-code-to-payer-criteria mappings available, along with a billing review engine that can reason through it. Proof of continued need, refill rules, same-and-similar verification. If you need it to get reimbursed, Tennr will find it.
ORDER FULFILLMENT ON RAILS
Workflows for every step from referral to delivery
No matter how the order comes in, Tennr makes it a cinch for your team to fulfill by doing the work your process depends on.
However you receive orders and no matter what’s inside them, Tennr turns them into structured records directly in your EHR.
Tennr automatically verifies eligibility and flags any need for prior authorization, including same-and-similar checks for Medicare, before anyone commits to the order.
No need to keep track of policy updates from CMS or commercial payers. Tennr’s criteria library stays up-to-date across all products you provide so you receive accurate itemizations of info the referrer omitted.
When an order lacks necessary details, Tennr collects it automatically from HIEs and connected EHRs, then requests the rest from referring providers. No faxing, no waiting.
If Tennr can’t find info it needs in an HIE, it picks up the phone and calls (or texts, or emails) until it unblocks the order.
Tennr automatically produces clean documentation that captures the evidence and the current policy in real time, helping you achieve prior authorization exemption and accreditation.
When a payer requires a prior authorization, Tennr compiles and submits a fully approvable packet however they want it submitted, then resolves issues and reports the decision back.
Tennr’s good at following schedules. When it’s time for resupply, Tennr calls the patient to collect details and verify everything so revenue remains recurring.
Tennr identifies patients that need coverage reverification and runs full eligibility checks, proactively involving your team in the case of exceptions.
Delight your referrers by giving them real-time visibility into order status and to-dos for every patient. They’ll remember it when they’re referring.
