HOSPITALS & HEALTH SYSTEMS
Give your patients shorter paths to better care
Tennr helps your team guide patients to the optimal next step in their care journeys, keeping your specialist providers busy with the patients who need their help the most.
FIRST-IN, FIRST-OUT IS OUT
Manual specialty referral processing kneecaps clinical productivity
Tennr reads each patient’s clinical and coverage information and applies your care management criteria to surface all the options. Patients who can be seen by PCPs, APPs, or telehealth don’t have to wait months to see specialists, and specialists stay busy working at the top of their licensure.
HOW WE WORK
Identify exactly where your network loses patients
When we work together, we’ll start by mapping out exactly why patients leave your system or stall out in scheduling.
PATIENTS RECEIVE THE RIGHT CARE FASTER
Unlock patient access with faster processing and PAR submission
Give your team time back by removing all the manual work from document review and benefits checks. Tennr handles referral processing, eligibility and benefits investigation, prior auth submission, and order transcription, escalating to your administrative staff only the parts that require an expert’s judgment.
OPTIMAL CAPACITY ALLOCATION
Keep providers working at the top of licensure
Specialty referrals exist on a spectrum of acuity. With Tennr, your staff can order your patient census according to clinical need and operational priorities, so your providers spend more time on high-impact appointments.
intake and routing on rails
Workflows for each specialty and every nuance
Providing the best possible care depends on making use of every signal in your EHR. Tennr structures all your patient data and empowers staff to route patients to the best care settings and providers, in the right order.
No matter how or where a patient enters your system, Tennr processes their documentation and sends it where it needs to go.
Because Tennr can always see every patient’s situation at once, your team can finally order each specialist’s waitlist according to urgency and send lower-acuity patients to other providers who can see them sooner.
Tennr eliminates the need for manual data entry by turning referral orders, scheduling messages, and patient records into the structured data your systems and team need.
Real-time visibility from referral to appointment helps your team see more of their referrals and makes it easy to take action on root causes of leakage.
Tennr gives you the ability to manage denials proactively by tracking processing times, conversion rates, and denials across your entire front-end.
When a referral lacks necessary details, Tennr pulls missing records automatically from HIEs and connected EHRs, then requests the rest from referring providers. No faxing, no waiting.
Tennr saves your staff from calling payers for benefits detail, patients for intake confirmation, and referrers for documentation, using your scripts and in the patient’s language.
Tennr runs real-time eligibility checks for every patient before scheduling. Automated payer calls and follow-up fill in what electronic checks miss.
Tennr checks each referral's documentation against clinical criteria and completeness requirements before scheduling the patient and itemizes what's missing.
Whenever patient care needs a prior authorization, Tennr flags it, prepares it, and submits a fully approvable request however the payer requires and tracks it through to a decision.
